Returns, Refunds and Warranty Policy

Van should review and update this starter policy before public launch. Replace this template with your legal business name, contact details, service area, payment terms, fulfilment rules, warranty process, and any industry-specific requirements.

Returns

Explain change-of-mind returns, damaged goods, incorrect supply, special orders, opened packaging, and return freight responsibilities.

Refunds and credits

Explain when customers receive a refund, store credit, replacement, or repair.